What can be done on the spot
Plenty of breakdowns end without a tow truck. A flat battery is jump-started and checked; a punctured wheel is swapped for the spare; a loose connection or a blown fuse is found and fixed. The professional sent to you has the gear for these jobs and tries them first.
When the fault needs a workshop (a broken engine, a jammed gearbox, a damaged wheel and no spare), the same call-out turns into a tow: the car goes onto a truck, bound for whichever garage you name, and the form prices that too.
In Rennes: where the car is matters
- Underground car parks: most of them have a height limit that keeps a flatbed out. Tell us the car park's name, its level and the maximum height posted at the entry.
- The old town: narrow streets, pedestrian areas and controlled access. Give the exact street and say if the car is blocking the way.
- Rush hour: the ring road and its junctions are often saturated in the morning and the evening, and the estimated arrival time allows for it.
- No address to hand? A metro station is an easy meeting point: line a runs from J.F. Kennedy to La Poterie, line b from Saint-Jacques-Gaîté to Cesson-Viasilva.
What to have ready
- Where you are: street and number, or a car park, a shop, a petrol station. On a main road, your direction and the last junction.
- The car: make, model, fuel or electric, manual or automatic, hire car or your own.
- What's happening, in plain words: "it clicks and won't start" is plenty.
- Where to drop the car, should it end up on a truck.
Nights, weekends, bank holidays
The line is open around the clock, every day of the year, and call-outs are arranged at night too, with a professional who is available in your area. Call-outs at dawn, in the evening or overnight carry a surcharge in our rate card; set "When?" in the form to "Later" with a date and time if you can wait, and the price for that slot shows before you book.
Hire car or breakdown cover?
With a hire car, ring the hire company's assistance line first: its contract usually decides who comes. The same goes if you have European breakdown cover through your insurer or a motoring club. If neither applies, or they can't help, you can book us directly, at the price of our rate card.
Updated November 2026. Lire cette page en français.